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Service Without a Smile

The forum for examples of the bad -- no, horrendous -- customer service we encounter every day: from everyone from our dentist's rude, uncompassionate receptionist to the mute WalMart cashier who can't be bothered to say "thank you." Or for that matter, the snooty clerk at the jewelry store who treats you as if you were lucky they even let you in to buy anything.

Showing posts with label serving customers. Show all posts
Showing posts with label serving customers. Show all posts

Tuesday, October 11, 2011

The customer is Always Right? NOT!

http://bookshopblog.com/2011/10/10/the-customer-is-always-right/
Posted by Juli Schatz at 5:49 AM No comments:
Labels: bookstore, customer service, ignore customers, serving customers
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Juli Schatz
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